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Contact & Support

Have a question or issue? We're here to help.

What we can help with

  • Payment issue

    Charged but no confirmation received, or payment failed unexpectedly.

  • Package not received

    Payment confirmed but email not received. Check your spam or promotions folder first, then contact us.

  • Refund request

    See our Refund Policy for when refunds apply, then email us with your order details.

  • Data deletion request

    Request deletion of your personal data under our Privacy Policy. Include the email address used for your questionnaire.

  • General support

    Any other questions about using CVRoute.

When contacting us, please include

  • The email address used when submitting the questionnaire
  • A brief description of the issue
  • Your order confirmation details (if applicable)